Responsible Gaming

Introduction

At Fair Go Casino, we're committed to promoting responsible gaming. Remember that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you're playing, do so within your means and only spend what you can afford to lose.

Age Verification

Gambling is only legal for individuals aged 18 years and older in Australia (or the legal gambling age in your state or territory). Fair Go Casino strictly enforces age verification to ensure underage individuals cannot access our platform.

If you are under 18, please do not attempt to create an account or place bets. Parents and guardians should monitor their children's online activities and consider using parental control software.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:

• Chasing losses: Trying to recover money lost by gambling more
• Hiding gambling: Keeping your gambling activities secret from friends or family
• Loss of control: Gambling longer or spending more money than intended
• Preoccupation: Constantly thinking about gambling or planning your next session
• Escalation: Needing to gamble with larger amounts to achieve the same excitement
• Neglecting responsibilities: Missing work, school, or social commitments due to gambling
• Borrowing to gamble: Using credit cards, loans, or borrowed money to fund gambling
• Mood changes: Becoming anxious, irritable, or depressed when unable to gamble
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling

Self-Help Tools

Fair Go Casino provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Cap the maximum losses you're willing to incur over a set period
• Reality Checks: Enable periodic reminders of how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Session Timers: Set time limits for your gaming sessions

For more information on using these tools, please visit your account settings on Fair Go Casino or contact our customer support team.

Support Organisations

If you're struggling with problem gambling, help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Provides counselling, resources, and support for people affected by problem gambling.
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Free confidential support for anyone in crisis.
• Beyond Blue
  Phone: 1300 22 4636 (24/7)
  Support for mental health and wellbeing.

International Support

• United Kingdom - GamCare
  Website: www.gamcare.org.uk
• United Kingdom - GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme.
• Canada - Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States - National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (24/7)

Call to Action

If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support—many people have successfully recovered with the right assistance.

Contact Gambling Help Online or call a helpline above. You can also speak with Fair Go Casino's support team about self-exclusion options or to discuss your concerns in confidence.

Commitment to Responsible Gaming

Fair Go Casino is committed to operating responsibly and supporting our players' wellbeing. We encourage all players to gamble responsibly and to use the tools and resources available to maintain control over their gaming habits.